Privacy policy
Last updated
This translation is provided for convenience. If it differs from the English version, the English version prevails.
In short: you can use Rulewise without an account. We don't keep your chats on our servers. We keep only what we need to run your account, count daily questions and take payments. We don't use advertising or tracking cookies, and we don't sell data.
1. Who is responsible
Rulewise ( and its subdomains) is operated by , registered in under number , with its address at ("we", "us"). We are the controller of the personal data described in this policy. Contact us about privacy at .
2. What we collect and why
| Data | Why we use it | Legal basis (GDPR) |
|---|
| Messages you send and the answers | To generate the answer. Your message is sent to our AI provider. We do not store messages or answers on our servers. For follow-ups, your browser sends the recent messages of the current chat again. On paid plans the assistant may send short search queries based on your message to a web search provider. | Contract, Art. 6(1)(b), or legitimate interests for free use, Art. 6(1)(f) |
| Images and PDFs you attach (paid plans) | To answer your message about them. They are sent to our AI provider and, only while a long answer is being completed, kept on our servers for at most 30 minutes, then deleted. | Contract, Art. 6(1)(b) |
| Daily question count | To apply your plan's daily limit. Without an account we count by a one-way, salted code made from your IP address that changes every day, so it can't be turned back into your IP address. | Legitimate interests in preventing abuse and running a fair free tier, Art. 6(1)(f) |
| Account data: email address, name, country, an optional company name, a salted hash of your password, login times and sessions | To create your account, keep you logged in and show your membership and daily usage. | Contract, Art. 6(1)(b) |
| Card payments: order reference, plan, amount, currency and the payment session reference from our card provider | To take and confirm your payment. The card itself is entered on the provider's secure page; we never see your card number. | Contract, Art. 6(1)(b); legal obligation for accounting records, Art. 6(1)(c) |
| Plan, the date it ends, and the time you asked us to start it | To give you the plan you paid for and handle the right of withdrawal. | Contract, Art. 6(1)(b); legal obligation, Art. 6(1)(c) |
| Crypto payments: order reference, coin and network, amount, transaction ID and the wallet address it came from | To confirm your payment, keep accounting records and handle refunds. Blockchain transactions are public by nature: anyone can see them on the blockchain. | Contract, Art. 6(1)(b); legal obligation for accounting records, Art. 6(1)(c) |
| Technical logs (IP address, time, page or API requested, browser type) | To keep the service secure and working and to investigate errors or abuse. | Legitimate interests, Art. 6(1)(f) |
| Messages you send us | To answer you. | Legitimate interests, Art. 6(1)(f), or contract |
Please don't include names, health details or other personal data about yourself or others in your questions. Rulewise answers general questions about the rules and doesn't need them.
3. Who receives your data
We share data only with providers that help us run Rulewise, under contracts that require them to protect it and use it only on our instructions or as independent controllers where stated.
| Provider | What they do | Location |
|---|
| AI model provider | Writes the answers. Receives your question, recent messages of the chat and the legal texts found for it. Under the provider's commercial terms, this data is not used to train its models; the provider may keep it for a limited period under its own terms, for example for safety monitoring. You can ask us for the provider's name. | United States |
| Card payment provider (Teya) | Takes card payments on its own secure page and tells us whether a payment succeeded. | European Union |
| Public blockchain services (mempool.space, public Ethereum, BNB Smart Chain and Solana nodes) | To check that your payment arrived. They receive only the transaction ID and the time of the lookup from our server. | Various |
| Hosting of the website, databases and logs. | |
| Delivery of sign-in links and service emails. | |
When you request a custom bot, the details you send (name, email, company, phone, project description) are used to reply and prepare a quote, kept for up to 3 years or as long as a resulting contract requires. We may also disclose data where the law requires it, or to protect our rights, users or the public.
4. Transfers outside the EU
Some providers process data in the United States. Where they do, the transfer is covered by the EU-US Data Privacy Framework if the provider is certified under it, or by the European Commission's standard contractual clauses with additional safeguards. You can ask us for a copy of the relevant safeguards.
5. How long we keep it
| Data | Kept for |
|---|
| Questions and answers | Not stored by us. Your browser keeps the current chat until you start a new chat or close the page. |
| Daily question counts | 35 days |
| Password-reset links | Until used, or 1 hour |
| Login sessions | 30 days, or until you log out |
| Account data | Until you delete your account |
| Orders, payment and accounting records | As long as tax and accounting law requires, usually up to 10 years |
| Technical logs | Up to 30 days, longer only when needed to investigate a specific security incident |
6. Cookies and local storage
We use one cookie, rw_sess, only when you log in. It keeps you logged in for up to 30 days. We also keep the field and currency you last chose, your language and an unfinished checkout in your browser's local storage. These are strictly necessary for the service you ask for, so we don't ask for cookie consent. We use no analytics, advertising or social media cookies.
7. Your rights
Under the GDPR you have the right to access your data, correct it, have it deleted, restrict or object to its use, receive it in a portable format, and withdraw any consent you gave. You can delete your account yourself from Account, after cancelling any subscription, or write to . We reply within one month.
You can also complain to a data protection authority, in particular in the EU country where you live or work. Our lead authority is .
8. Automated answers
Answers are written by an AI system. Rulewise makes no decisions about you that have legal or similarly significant effects.
9. Children
Rulewise is not meant for children under 16, and paid plans are for people aged 18 or over. If you believe a child has given us personal data, contact us and we will delete it.
10. Security
We use encrypted connections, store passwords only as salted one-way hashes (PBKDF2) and sessions as one-way hashes, never ask for wallet keys or card numbers, and limit access to data to people who need it to run the service.
11. Changes
If we change this policy, we will update the date at the top. If a change materially affects how we use your data, we will tell account holders by email before it applies.
, . Email: .
Terms of use
Last updated
This translation is provided for convenience. If it differs from the English version, the English version prevails.
Rulewise AI is an AI assistant. Its answers can be wrong or out of date and are not professional advice. Check important facts before relying on an answer. Custom AI bot projects are agreed separately in writing.
1. About these terms
These terms apply to your use of Rulewise at and its subdomains, operated by , registered in under number , ("we", "us"). By using Rulewise you accept these terms. Our Privacy policy explains how we handle personal data. Rulewise is not affiliated with or endorsed by the European Union or any of its institutions.
2. What Rulewise is, and what it is not
Rulewise AI answers messages using an AI system. You are interacting with an AI system, not a person. On the free plan it has no live internet access and its knowledge has a cut-off date. On paid plans it can search the web; the search queries it writes are sent to a search provider, and the sources it used are shown under the answer. Images and PDFs you attach are sent to our AI provider to answer your message and are kept on our servers for at most 30 minutes, only while a long answer is being completed.
Answers are general information. They are not legal, medical, tax, financial or other professional advice, and they do not take your full circumstances into account. Answers can be incomplete, out of date or wrong. Do not use Rulewise as your only basis for decisions with legal, financial, medical or safety consequences, or for deadlines; check reliable sources and consult a qualified professional.
Custom AI bots, agents and automations that we build for businesses are not part of the membership. Each project is governed by a separate written quote or agreement, which takes precedence over these terms for that project.
3. Who can use Rulewise
You must be at least 16 to use Rulewise and at least 18 to buy a paid plan. If you use Rulewise for a business, you confirm you are authorised to accept these terms for it.
4. Plans and limits
| Plan | Price | Questions per day |
|---|
| Free | 0 | 1 |
| Start | €7.50, $8.50, £6.50 or 190 CZK for 30 days | 10 |
| Pro | €30, $33.50, £25.50 or 740 CZK for 30 days | 50 |
| Max | €110, $122.50, £92 or 2 680 CZK for 30 days | 300 |
A question is each message you send that gets an answer. Daily limits reset at midnight UTC and unused questions don't carry over. Plan features are described on the pricing section of the site. We may change free-plan limits at any time. We will not reduce the limits of a paid plan during a period you have already paid for.
5. Payment
Memberships are paid in advance for 30 days at the price shown for the currency you choose (US dollars, euros, pounds sterling or Czech crowns); the prices are fixed in each currency and are rounded up to the nearest 0.50. You can pay by card (Visa, Mastercard, Apple Pay, Google Pay) on our card provider's secure page, in which case your membership starts as soon as the provider confirms the payment. You can also pay in crypto at the US dollar price: USDT or USDC stablecoins on the networks shown at checkout (1 USDT = 1 USDC = 1 US dollar), or bitcoin at the live market rate shown at checkout with a 0.5 % allowance for price movement, which is refreshed every 30 seconds. You pay any network fees. A crypto payment is checked on the blockchain when you enter the transaction ID; if it can't be confirmed automatically, we check it by hand, usually within a few hours, and your membership starts when it is confirmed.
Blockchain payments can't be reversed. Send only the coin and network shown for your order, to the address shown. If you send a different coin, use a different network or send too little, contact us with your order reference and we will try to help, but we can't guarantee that funds sent incorrectly can be recovered.
6. Length of a plan and renewal
A membership lasts 30 days and doesn't renew automatically, so there is nothing to cancel. To continue, pay again from your account; the new 30 days are added to any time you have left on the same plan. We may change prices for future periods; a price change never affects a period you have already paid for. Apart from the right of withdrawal below, or where the law requires it, we don't refund unused days.
7. Right of withdrawal for EU and UK consumers
If you are a consumer in the EU or UK, you may withdraw from a purchase within 14 days of buying it, without giving a reason. At checkout you ask us to start your plan straight away. If you then withdraw within the 14 days, we refund what you paid minus an amount in proportion to the days you had the plan before telling us you are withdrawing.
To withdraw, send a clear statement to from the email address you used, with your order reference, for example: "I withdraw from my Rulewise membership, order [reference], bought on [date]." We refund you within 14 days of receiving it, by the same method you paid with: card payments to the same card, and crypto payments in the same coin and network to a wallet address you give us, for the US dollar value you paid, net of network fees.
8. Your account
You log in with your email address and a password. Keep your password secret and use one you don't use elsewhere; if you forget it, you can reset it with a link sent to your email. A paid membership is for one person (Max includes up to 5 named seats for a team); don't share your account.
9. Acceptable use
Don't use Rulewise to break the law or harm anyone, or to create content that violates our AI provider's usage policies. In particular, don't:
- query Rulewise automatically, scrape it, or use it to build or train another product or AI model;
- resell or give others access to Rulewise or its answers as a service;
- get around daily limits, for example with several accounts or by changing IP addresses;
- try to break, overload or gain unauthorised access to Rulewise, or extract its instructions or code;
- enter personal data about other people that you have no right to share.
We may suspend or close accounts that break these terms. If we close a paid account without a serious breach by you, we refund the unused part of the current period.
10. Content and intellectual property
You may use the answers you receive for your own purposes, including in your work, but you are responsible for checking them and for how you use them. Don't present AI-generated content as human-written where that would mislead people. We claim no rights in your messages. The Rulewise name, logo, website and software belong to us.
11. Availability and changes
We work to keep Rulewise available and its databases up to date, but we don't guarantee that it will be uninterrupted, error-free or that a given act has already been added. We may improve, change or stop parts of the service. If we stop Rulewise entirely, we will give paid users reasonable notice and refund any unused prepaid period.
12. Liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, fraud, or intentional or grossly negligent conduct, or your mandatory rights as a consumer. Within those limits, we are not liable for decisions you take based on answers, for loss of profit, business or data, or for indirect losses. Our total liability to you in any 12 months is limited to the amount you paid us in that period, or 50 US dollars if that is more.
13. Changes to these terms
We may update these terms. For material changes we will email account holders at least 30 days before they apply. If you don't agree, you can cancel before then. Continuing to use Rulewise after the changes apply means you accept them.
14. Law and disputes
These terms are governed by the law of . If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring proceedings there. Please contact us first so we can try to resolve any complaint. Consumers may also use out-of-court dispute resolution through the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz).
These terms are available in several languages. If a translation differs from the English version, the English version prevails, unless mandatory law provides otherwise.
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